"The Powerhouse of Europe -
Poland as the undisputed leader in business services on the Continent."

Tony Blair 6th ABSL Conference Keynote Speaker

We are pleased to announce Keynote Speaker of the 6th ABSL Conference: Tony Blair, Prime Minister of Great Britain and Northern Ireland from 1997 – 2007 and one of the world’s most respected leaders.



The 6th ABSL Conference a roaring success...

1,000 business leaders & sector stakeholders, 80+ speakers & panellists, 40 panel disc...
The Annual ABSL Conference
is the most important business service sector event in Europe.


It serves as a networking and knowledge sharing platform for C-suite managers representing Fortune 500 players and leading technology and business services companies as well as sector stakeholders.


Poland has become a unique cluster of advanced capabilities and has the power to change international corporations' operating models. Join the best networking and knowledge sharing meeting held at the heart of ‘New Europe'!


See the highlights of the 2014 Conference. Learn more about the thoughts of our Attendees and Partners.


World class specialists and experts, analysts and managers from across the globe will make an appearance during the 6th ABSL Conference.

Aleksander Kwaśniewski

President of the Republic of Poland 1995 – 2005, Chairman of the Board, Amicus Europae Foundation

Jacek Majchrowski

Mayor of the City of Krakow

Jan Krzysztof Bielecki

Chairman of the Partners Board at EY Poland, former Prime Minister of Poland

Jan Vincent-Rostowski

Former Deputy Prime Minister of Poland and Minister of Finance

Piotr Kraśko

Editor in Chief "Wiadomości" TVP

Tomasz Lis

Editor in Chief, Newsweek Polska

Ewa Andrzejewska

Editor in Chief, EurobuildCEE

Steve Bandrowczak

Senior Vice President, Global Business Services and Business Process Services, Hewlett-Packard Company

Ales Bartunek

General Manager, IBM Poland & Baltics

Agnieszka Belowska-Gosławska

Head of Retail Banking Operations Poland, Nordea Operations Center

Przemysław Berendt

Global Marketing Vice President, Luxoft

Krystian Bestry

Vice President of ABSL PR & Communication, Chief Executive Officer at ADAPTIVE Solutions & Advisory Group

Daniel Boniecki

Managing Director, McKinsey & Company in Poland

Agnieszka Chmiel

Head of Contract Support Services, Capgemini Poland

John Collington

Chief Operating Officer, Alexander Mann Solutions

Radosław Drzewiecki

Chief Executive Officer, Leanpassion

Marcin Dulęba

Global Quality & Opex Manager, HP GBS

Janusz Dziurzyński

Vice President of ABSL Capability Development, Associate Director, Procter & Gamble Global Business Services

Piotr Dziwok

Vice President of ABSL Sector Branding and CSR, Country Chair Shell Polska, General Manager Shell Business Operations Krakow

Phil Fersht

Founder and Chief Executive Officer, HfS Research

Henry Foy

Central Europe Correspondent at The Financial Times

Marcelina Godlewska

Head of Operations, ABSL

Reuven Gorsht

Global Vice President, Customer Strategy, SAP

Róża Grafin von Thun und Hohenstein

Member of European Parliament, European People’s Party

Marek Grodziński

Vice President of ABSL Business Insights, Vice President, Head of European BPO Delivery Centers, Board Member, Capgemini Poland

Agnieszka Jackowska-Durkacz

Regional Center Head, Infosys BPO Poland, Associate Vice President, Infosys BPO Ltd.

Marcin Janiszewski

Services Head, Client Operations Head EMEA, Infosys BPO Ltd.

Tomasz Jędrzejczak

Chairman of the Management Board, Legg Mason TFI (Investment Fund Company)

Johan Karlström

President & Chief Executive Officer, Skanska AB

Hanumantha Rao Karthik

Partner, Global Sourcing, Everest Group

Guy Kirkwood

Vice President, Sutherland Global Services

Tania Lennon

Head of Leadership and Talent Practise, Hay Group UK

Jacek S. Levernes

President of ABSL, Vice President of HP Europe, GBS

Mateusz Morawiecki

President of the Management Board and CEO, Bank Zachodni WBK

Thomas Müller

Managing Director, Europe FJORD Design and Innovation, Accenture Interactive

Agnieszka Orłowska

Managing Director/President, HP Global Business Center Poland

Andrzej Osmak

Cloud Delivery Architect, IBM Global Services Delivery Centre Polska

Paweł Panczyj

Managing Director, ABSL

Wojciech Popławski

Vice President of ABSL International, Director, Accenture Operations Poland

Martin Ring

Vice President of ABSL Capability Development, Managing Director, BNY Mellon Poland

Eric Simonson

Managing Partner of Research, Everest Group

Grzegorz Śniadała

ABSL IT Club Leader, Section Manager, Procter & Gamble Global Business Services

Beata Stelmach

Chief Executive Officer, GE Poland & Baltics

Charles Sutherland

Executive Vice President, HfS Research

Christian Ulbrich

Member of the Global Executive Board and CEO EMEA, JLL 


During a two-day conference, over 80 speakers and 800 delegates will be engaged in several plenary sessions concerning general business outlook and business service sector trends, followed by breakout streams discussion tailored to address top challenges for business practitioners.